Frequently Asked Questions

Biomass fuel supply & delivery FAQ

Common questions from wholesalers, distributors and commercial buyers about ordering from KASUWOOD OÜ.

Do you supply biomass fuel across Europe?+

Yes. KASUWOOD OÜ supplies wood pellets, firewood, briquettes and charcoal to customers throughout the European Union, subject to product availability and delivery arrangements.

Where is KASUWOOD OÜ located?+

KASUWOOD OÜ is registered in Tallinn, Estonia.

How quickly can orders be delivered?+

Typical EU truck delivery is approximately 3–5 business days after payment confirmation and loading, depending on destination and logistics availability.

Can I order wholesale quantities?+

Yes. KASUWOOD OÜ focuses on commercial, wholesale and bulk supply, including full truckload and recurring contract orders.

Can customers in other EU countries make payment?+

Yes. Customers throughout the EU can arrange payment through the company's designated business payment channels, according to the agreed commercial terms.

Can I request a quotation?+

Yes. Submit the quotation form with your required product, quantity and delivery destination, and our sales team will respond with pricing.

Do you supply ENplus® A1 or A2 pellets?+

Where a product is ENplus® A1 or A2 certified, we provide the valid certification information for that specific product on request.

What countries do you deliver to?+

KASUWOOD OÜ distributes biomass fuel to commercial customers throughout EU member states from its base in Tallinn, Estonia. We do not operate local offices in each destination country; deliveries are coordinated by truck from Estonia.

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