Practical guides for commercial buyers — written for people placing real orders, not general readers.
Browse the topics below, or send us your product, quantity and destination directly for a quotation.
The fastest quotations come from a request that already includes product, quantity, packaging and destination. Send those four details together and our sales desk can confirm pricing and availability in one reply, rather than several rounds of back-and-forth.
Request a QuoteThese Incoterms decide who arranges transport and where responsibility for the goods transfers. DAP means we deliver to your named destination; EXW means you collect from our loading point; FCA sits in between, with the buyer's carrier collecting at an agreed location. Tell us your preference and we'll quote accordingly.
See Export & DeliveryA full truckload is the most cost-efficient way to move a large single order, while a part load (LTL) suits smaller or trial orders that don't fill a vehicle. Groupage combines several customers' pallets on one route, which can reduce cost for pallet-sized volumes.
See Transport OptionsWood pellets are typically supplied in 15kg paper bags for retail-facing distribution, or 1000kg (1-tonne) bulk bags for buyers with bulk-handling equipment. Bag size affects loading efficiency and unloading requirements, so confirm your preferred format when requesting a quote.
View Wood PelletsA Certificate of Analysis (COA) reports batch-specific figures — typically moisture, ash content and net calorific value for pellets. Compare these against the certification scheme's stated limits (for example ENplus® A1 or A2) rather than against marketing claims. Independent verification is sometimes carried out by inspection bodies such as SGS or Bureau Veritas.
Recurring buyers get the most predictable pricing and availability by agreeing an indicative monthly volume in advance, even if exact order dates flex month to month. This lets us plan loading and transport ahead of time rather than sourcing reactively.
Discuss Monthly SupplyKiln-drying brings moisture content down faster and more consistently than air-drying alone, which matters for clean, high-heat burning. Ask for the moisture percentage of the specific batch you're ordering, and confirm species mix if you need a particular burn profile.
View FirewoodRUF briquettes are rectangular and stack efficiently on pallets. Pini & Kay are hexagonal with a hollow core, giving a long, hot burn. Nestro are round with a center hole, popular for consistent handling. The right choice usually comes down to what your customers' stoves are already set up for.
View BriquettesBefore ordering sawn timber, lumber or wood logs, confirm species, dimensions, moisture content, grading and intended use, along with any origin or legality documentation your market requires — particularly relevant under current EU deforestation-regulation obligations.
See DocumentationBiomass products such as wood chips, sawdust and wood residues are typically moved by full truckload or bulk bag due to volume, while packaged pellets and briquettes suit pallet or part-load transport. Route, packaging and destination access all factor into which option is most cost-effective.
See Transport OptionsThe more of this you include upfront, the faster we can confirm pricing and availability:
For background on the certification schemes referenced across our product pages:
Send your product, quantity and destination — we'll confirm pricing and availability.
